Back to the Future with LinkedIn’s Corporate Blog | SXSW 08 Panel

Last week, three of my colleagues and I attended SXSW, as we spoke on four diverse panels. So, here’s a quick wrap-up of my session which took place a couple of days ago on the “Future of Corporate Blogging”. Rather than rehash what Lionel Menchaca, Kami Huyse (my fellow panelists) and I went over at SXSW, I figured this is probably the best time to go over the past, present and future of LinkedIn’s corporate blogging efforts.

1. The Past

When I started off at LinkedIn we probably belonged to a small group of web 2.0 companies that didn’t have a blog. Well, we definitely wanted to do it the right way and not let it be just as a me-too effort.  I still remember going over with the team on whether or not we wanted to allow comments, which received an overwhelming “D’uh” from everyone involved.

Some of the blogs I personally admire from a corporate blogging perspective are Dell (Lionel Menchaca) and Yahoo! (Nicki Dugan). Nicki has done a great job with Yodel Anecdotal allowing a diverse array of internal Yahoo! teams the opportunity to speak to the user through blog posts, while Lionel with his team at Dell have highlighted Dell’s user-focus with social media properties such as the Dell blog and Dell Ideastorm.

2. The Present

Our goals for the LinkedIn blog have been focused on two broad categories: User education on the newest LinkedIn feature and being a reliable source of LinkedIn news with plenty of opportunity for user feedback. Currently these are the two broad categories of blog posts you see on LinkedIn:

Using LinkedIn

Features
Tips and Tricks
Answers

LinkedIn News

Press
People
Events

Based on user feedback we realize that the most important category (from a user perspective) is of course – product feature announcements.  So, now we’ve upped the ante (I’ve always wanted to say that) with regular video based demos (by the product manager) for all major feature releases as well as screenshot based demos (whenever appropriate) and maybe a blooper reel every once in a while!

3. The Future

While the vision and goals for our social media efforts remain the same,what you’re likely to see in the future is an increase in the speed with which you get the News about LinkedIn as well as in responding to your comments. But while commenting on the blog, please bear in mind the basics of blog etiquette — no spam, no profanity, no slander, etc. All comments are moderated.

In addition to my quick responses to your comments, we’ll also ensure that wherever relevant we’ll make sure that the blog post author responds to you as well.

We’d love to hear your feedback on what you’d like to see on the blog. All you’ve to do is leave a comment here.

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comments

  1. Well, it’s hard on a corporate blog to continually think of new things (unless you go very old media and put together an editorial calendar – which is not a bad thing).

    I’d like to see video or blog posts from everyday users, and what LinkedIn has done for them.

  2. We’ve an internal editorial calendar and we’re currently working on different series of posts for each week.

    And, Yes! We’re currently working on content, which would feature users explaining how they’ve benefited from LinkedIn. Stay tuned!

  3. Thanks for the shout-out, Mario. I’m sorry I missed your panel — I’m sure I could’ve learned a thing or two. Or at least shared some of the good, bad, and fugly about running a corporate blog. Keep up the good fight!

  4. Hi, just getting started with LinkedIn – and loving it so far. Will let you know as I progress what else I would like to see here at your blog. I do love the internet!
    Have a great weekend!
    Maureen

  5. @nicki dugan,
    Absolutely! You’ve definitely done a great job running Yahoo!’s blog. It’s an example we look up to :) Thanks!

    @maureen quinlan,
    Please do let us know how we can shape the blog to suit your user needs. And, I share your enthusiasm towards the internet as well ;)

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