Here’s how LinkedIn changed the way we did business

Kathy Steele on LinkedIn[Ed. note: This is a guest post from Kathy Steele, Vice President of an integrated marketing firm that credits networking as the key to their growth, and who discovered how vital social media sites like LinkedIn have become to their business process and success]

I have to admit for a number of years I was under-utilizing the resources on LinkedIn. Recently our company has joined the conversation by embracing social media as part of our integrated marketing plan, and now we work with our clients to establish Web 2.0 strategies.

We use LinkedIn to leverage the experience of our group members, vet ideas, create new connections and re-establish relationships to increase sales and publicize the achievements of our clients and ourselves. We have even found that in our sales process, sending an InMail has garnered a much higher response rate than using email or phone contact. We have just found that when we send InMail vs email we have been getting a response in the same day where we may have had no response in the past. In addition, we have also been able to be more prepared for a meeting by viewing a contact's profile in advance. This has had significant impact on the timetable of our sales cycle, particularly in the cases when we respond to a blanket RFP or quote.

More recently, we’ve also found ourselves on the speaking circuit more often thanks to a LinkedIn Poll. By responding to a LinkedIn Poll we were found by the Chicago Tribune who asked us to weigh in on social media best practices. Recognition in the article has helped secure three new speaking gigs, which wouldn’t have happened otherwise.

We are so impressed with the results we are spreading the word! We have been speaking to groups of CEOs, affiliations and chambers about how to use LinkedIn as well as other social media tools in their marketing mix. Social media messaging takes time and commitment, but the return has given us credible visibility and exciting new opportunities to present our capabilities to interested prospects.