Posts by John Neary

  • john neary team

    When I was 33 years old, I achieved a career goal when I was named Chief Information Officer at a public company. While I was proud and honored to receive the appointment, I was also anxious about the road that lay ahead. I had inherited an IT department with a demoralized workforce and dismal customer satisfaction numbers. Employee satisfaction was at a near company-wide low of 28% and the team wasn’t very optimistic about the future. At the same time, internal customer…