Customer Service Articles

  • LinkedIn Logo Share Image

    At LinkedIn, we are grateful for the trust of our members.  We believe that trust is earned by taking privacy and security seriously every day and by being transparent with you about how we use your personal data. LinkedIn recognizes the Office of the Irish Data Protection Commissioner (IDPC) as our lead regulator on data protection and privacy practices in Europe. The IDPC came to us in 2013 with a request to review our practices in these areas. Since May 2013, we have actively…

  • At LinkedIn, we’re always thinking of our members when we make decisions, and pride ourselves on being a “members first” company. With that in mind, we feel it’s important to give you advance notice about some changes that are coming on Thursday, October 23, to the LinkedIn Terms of Service, which include our User Agreement and Privacy Policy. First off, we know that most terms of service are traditionally dense and hard to read. So, we’ve rewritten our User Agreement to try…

  • LinkedIn Logo Share Image

    The latest edition of LinkedIn’s Transparency Report was published today. It’s our semi-annual report that explains how many times over a six-month period law enforcement or other government officials asked us to provide information about one or more of our members. This version of the report includes a couple of small but meaningful changes. As we’ve emphasized in the past, our members are our top priority. We’re committed to being open and honest with you, especially when it…

  • LinkedIn Logo Share Image

    Given the recent news around high-profile account takeover attempts on other services, we thought it’d be useful to share the ways we work behind the scenes…

  • LinkedIn Logo Share Image

    At LinkedIn, our members always come first. We know you take your safety and privacy very seriously. We are starting to roll out three new tools to give you as…

  • LinkedIn Logo Share Image

    Today, we published LinkedIn’s Transparency Report for the second half of 2013. Like many other online services, from time to time, legal authorities will…