Customer Service Articles

  • At LinkedIn, we’re always thinking of our members when we make decisions, and pride ourselves on being a “members first” company. With that in mind, we feel it’s important to give you advance notice about some changes that are coming on Thursday, October 23, to the LinkedIn Terms of Service, which include our User Agreement and Privacy Policy. First off, we know that most terms of service are traditionally dense and hard to read. So, we’ve rewritten our User Agreement to try…

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    The latest edition of LinkedIn’s Transparency Report was published today. It’s our semi-annual report that explains how many times over a six-month period law enforcement or other government officials asked us to provide information about one or more of our members. This version of the report includes a couple of small but meaningful changes. As we’ve emphasized in the past, our members are our top priority. We’re committed to being open and honest with you, especially when it…

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    Given the recent news around high-profile account takeover attempts on other services, we thought it’d be useful to share the ways we work behind the scenes to keep your account secure and some of the quick steps you can take to improve the security of your LinkedIn account. Security starts at login, so our systems proactively evaluate member login attempts for suspicious activity and to detect for potential intrusions. Many of these takeover attempts use automated tools to guess…

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    At LinkedIn, our members always come first. We know you take your safety and privacy very seriously. We are starting to roll out three new tools to give you as…

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    Today, we published LinkedIn’s Transparency Report for the second half of 2013. Like many other online services, from time to time, legal authorities will…

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    Update: Our new User Agreement and Privacy Policy are effective as of March 26, 2014. At LinkedIn, we’re committed to putting our members first. We believe…