Customer Service Articles

  • Erika Rottenberg

    Our core value at LinkedIn is Members First. We’re committed to earning and keeping your trust in everything we do. At LinkedIn, we have a high bar when it comes to responding to government requests for member data. We scrutinize and evaluate every request, and only provide data when we believe we’re legally required to, or in emergency situations. We also take steps to let members know before turning over their data, unless we’re legally prohibited to do so or the request is an…

  • Eric Heath

    Update: Our new User Agreement and Privacy Policy are effective as of September 12, 2013. At LinkedIn, we are committed to putting our members first. This means being open about how we use and protect the data that you entrust with us as a LinkedIn member. With this in mind, we want to take a moment to summarize some of the key changes that are coming to our Terms of Service. Updated User Agreement We are updating our User Agreement to make LinkedIn available to students 13 years and…

  • security

    At LinkedIn, we are constantly looking for ways to improve the security of our members’ accounts. All LinkedIn accounts are already protected by a series of automatic checks that are designed to thwart unauthorized sign-in attempts. Now, we are introducing a new optional feature that adds another layer of security to your LinkedIn sign-in: two-step verification. Most internet accounts that become compromised are illegitimately accessed from a new or unknown computer (or device)…

  • Eric Heath

    At LinkedIn, we’re committed to putting our members first so we want to let you know we’re planning to update LinkedIn’s Privacy Policy in the next week…

  • Vicente Silveira

    By now, many of you have read recent headlines reporting that 6.5 million LinkedIn hashed passwords were stolen and published on an unauthorized website. We…

  • Vicente Silveira

    It is of the utmost importance to us that we keep you, our members, informed regarding the news this week that some LinkedIn member passwords were compromised…