Keep the Conversation Going with New Smart Replies in LinkedIn Messaging

October 24, 2017

The conversations you have on LinkedIn can open up a variety of opportunities, ranging from making  an introduction to your next boss to getting valuable advice from a peer in your industry. But we know that finding the time to reply or simply be responsive to incoming messages can sometimes be a challenge with everything else you have going on.

To help you shave a little time and more easily respond to your messages, we’ve made our reply suggestions smarter. Using machine learning, we’ll show you suggestions that are more contextual and relevant to the conversation you’re having. We’ll suggest at most three responses based on the message you’ve received.

For example, if an old friend asks if you’re available to catch up over coffee next week, you may see suggestions like “Yes I am,” or “Sure!” or “What time?”

Coming soon, we’ll be personalizing your smart replies further so that the suggestions are even more fitting for the conversation you’re having. For example, you may soon see a response like “Thanks, Joe!” versus the more simplified “Thanks.”

If you’d like to learn more about the behind the scenes work that goes into generating smart replies, check out our post on the LinkedIn Engineering Blog.

Smart replies are rolling out globally in English first in the LinkedIn mobile app and on desktop, with other languages coming in the future. You can also choose whether or not you want to use smart replies by going to your settings.

We hope this feature makes it easier than ever for you to have productive conversations on LinkedIn. Stay tuned for more!